{"id":62,"date":"2023-03-21T18:01:22","date_gmt":"2023-03-21T18:01:22","guid":{"rendered":"https:\/\/iamitmm.com\/ads\/home\/?page_id=62"},"modified":"2024-02-10T10:29:05","modified_gmt":"2024-02-10T10:29:05","slug":"faq","status":"publish","type":"page","link":"https:\/\/iamitmm.com\/ads\/home\/faq\/","title":{"rendered":"Common questions"},"content":{"rendered":"\n
How do I join Ask for Quotes?<\/summary>
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To start consulting and responding to our users’ requests for quotes today, you must first\u00a0register your company<\/a><\/strong>\u00a0.\u00a0After completing the free registration, you will receive an email confirming registration, however, you must wait for the validation of your profile by PedirOrcamentos.\u00a0If your profile is approved, you will receive an email with this information within 24 hours after your registration, and from that moment you will be able to access your professional account.<\/p>\n<\/div><\/details>\n\n\n\n

How do I view customer quote requests?<\/summary>
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To consult quote requests from clients, just log into your professional account and click on\u00a0View Quote Requests\u00a0.<\/p>\n<\/div><\/details>\n\n\n\n

How do I send proposals to clients?<\/summary>
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To send your proposal,\u00a0enter your data<\/strong>\u00a0on the platform, choose the desired quote request and click\u00a0\u00a0Send Proposal to Customer<\/strong>\u00a0.<\/p>\n<\/div><\/details>\n\n\n\n

Why should I always send my proposals via the platform?<\/summary>
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By sending your proposal via the platform, it allows the customer to evaluate your company after awarding your proposal.\u00a0If you do not send via the platform, your company cannot be evaluated and will be prevented from using Ask for Quotes for not complying with our\u00a0general terms and conditions<\/strong>\u00a0.\u00a0In order to evaluate your company, the client must submit your proposal via the portal.\u00a0After confirming and winning the proposal, the customer will receive a notification and will see a button to evaluate your company.\u00a0That is why it is very important that proposals are sent and awarded via the portal.\u00a0When sending your proposal via the platform, it will only be available to the customer.<\/p>\n<\/div><\/details>\n\n\n\n

My plan has expired, how do I renew or buy a new plan?<\/summary>
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To buy a new subscription plan, log in to your account and click on\u00a0New Subscription Plan<\/strong>\u00a0, choose the desired plan, choose the payment method and click on the\u00a0Continue button\u00a0<\/strong>.\u00a0After confirming that everything is right, click on\u00a0Checkout<\/strong>\u00a0.<\/p>\n<\/div><\/details>\n\n\n\n

I need to consult the contacts of a client that I sent my proposal, what should I do?<\/summary>
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Log in to your account, click on\u00a0My Proposals<\/strong>\u00a0and then click on the title of the Budget Request you wish to consult.\u00a0Whenever you send your proposal via the platform, you will always have the customer’s contacts visible to follow up accordingly.<\/p>\n<\/div><\/details>\n\n\n\n

How are contacts made with customers, whether in terms of site visits or in terms of all negotiations?<\/summary>
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You can contact customers directly so that you can schedule a visit to the site or to agree on the details of your proposal.\u00a0A forum for clarifying questions about the quote request is provided, as well as a private messaging system between you and the client.<\/p>\n<\/div><\/details>\n\n\n\n

Do my proposals go directly to the client?<\/summary>
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Yes.\u00a0Your proposals are sent directly to the client.<\/p>\n<\/div><\/details>\n\n\n\n

I cannot send my proposal to the client, what should I do?<\/summary>
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First, see if you have your plan active.\u00a0If so, check if the status of the order is open, otherwise you can no longer send proposals.\u00a0In certain cases, you can ask the customer to\u00a0reopen the quote request<\/strong>\u00a0so that you can send your proposal via the platform.<\/p>\n<\/div><\/details>\n\n\n\n

What are the guarantees that I am dealing with trusted customers?<\/summary>
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All users registered on AskOrders can be evaluated by companies like yours.\u00a0In this way, a rich source of information about each client is made available to everyone, which will allow you to separate the “wheat from the chaff”.\u00a0You can consult the evaluation and comments about the users through their profile.\u00a0You also have at your disposal the\u00a0Consumer Dispute Arbitration Center Online<\/strong>,<\/strong>\u00a0which you can contact in order to help you resolve any disputes.<\/p>\n<\/div><\/details>\n\n\n\n

What if there is an invalid or fraudulent order?<\/summary>
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Whenever you detect an invalid request, you have the\u00a0Report Request for a Quote<\/strong>\u00a0button at your disposal .\u00a0If this complaint is confirmed, the order will be withdrawn and you will be refunded with the number of credits you have spent, if applicable.<\/p>\n<\/div><\/details>\n\n\n\n

Is there any commission if I am awarded a service?<\/summary>
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No.<\/p>\n<\/div><\/details>\n\n\n\n

How is the contracting \/ adjudication of services carried out?<\/summary>
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If the client chooses your proposal, you will receive an email informing you that you have won the deal and must contact the client.\u00a0After concluding the deal and paying the customer to your company, you should evaluate the customer.<\/p>\n<\/div><\/details>\n\n\n\n

Is this service free?<\/summary>
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Registering\u00a0your company is free<\/a><\/strong>\u00a0, with no obligations and no commitments.\u00a0Show yourself to thousands of people interested in your services for free.\u00a0To have full access to quote requests, customer contacts, and send your proposals, you must activate one of the plans that we have at your disposal in your account.<\/p>\n<\/div><\/details>\n\n\n\n

Do your plans have mandatory or automatic renewals?<\/summary>
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No.\u00a0After the term expires, you can renew the subscription plan whenever you want.<\/p>\n<\/div><\/details>\n\n\n\n

How is customer service billing handled?<\/summary>
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Service billing is done directly between your company and the end customer.<\/p>\n<\/div><\/details>\n\n\n\n

After subscribing to one of your plans, do I receive an invoice from you?<\/summary>
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Yes.\u00a0An invoice will be sent to your email with the service you purchased from us and it will also be available for download in your account at\u00a0View Invoices<\/strong><\/p>\n<\/div><\/details>\n\n\n\n

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