Hello, my seller account on Amazon.in has been deactivated, even though I haven't done anything wrong. I was managing my India seller account just fine when, out of the blue, Amazon representatives (all callers say the same thing) called me and offered to set up accounts for me on Amazon.com (USA), Amazon.ca, Amazon.com.mx, as well as in other countries like Europe, UAE, Singapore, etc. They said it was free of charge, which initially seemed good to me. They also mentioned that I only needed to provide credit card details for ID verification and payment verification purposes. They took access to my seller account (you can check my access logs), and when I asked some questions, they said they were third-party vendors authorized by Amazon to manage accounts on their behalf. They claimed to have permission from Amazon to activate seller accounts for FBA and other countries.
Even after I declined, they went ahead and activated accounts for UAE, Singapore, and Europe. When I told them I had incurred significant losses before and was being charged money on my credit card even though I wasn't selling anything (other than in India), they left some discrepancies in my account and ignored my concerns. A few days later, I started receiving deactivation emails from Amazon, and when I contacted support, Amazon India said they only support India and couldn't help me. I was left helpless and confused. Eventually, my Indian account was deactivated too. Now tell me, what mistake did I make? I'm just a small seller on Amazon.in; I don't know the technicalities.
Was this fair to me? Isn't this a betrayal? If there's no support in India, why did they set up accounts in other countries, wasting my money? I've paid more than I've earned so far. This is unjust. I request you to reactivate my account.
