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TF VALUE-MART SDN. BHD. (MALAYSIA)

Posted on March 26, 2023 By motimat 3 Comments on TF VALUE-MART SDN. BHD. (MALAYSIA)

TF Value-Mart Sdn Bhd is a retail company based in Malaysia. The company operates a chain of supermarkets and hypermarkets across Malaysia, offering a wide range of products including groceries, fresh produce, household items, and apparel.

TF Value-Mart was founded in 1957 and was originally known as Tan Chong Motor Holdings Berhad. In 2016, the company changed its name to TF Value-Mart Sdn Bhd to better reflect its focus on retail operations.

As of 2021, TF Value-Mart has over 70 outlets across Malaysia, employing over 5,000 people. The company is known for its commitment to providing affordable and quality products to its customers.

TF Value-Mart is a subsidiary of Tan Chong Motor Holdings Berhad, a leading automotive company in Malaysia.

Customer services, contact and complaints resolution

TF Value-Mart Sdn Bhd takes customer service very seriously and has several channels for customers to contact them and resolve any complaints they may have.

Customers can contact TF Value-Mart’s customer service team through the following channels:

  1. Phone: Customers can call the customer service hotline at 1300-22-2899 (local) or +603-5637 8822 (overseas) to speak with a customer service representative.
  2. Email: Customers can send an email to customer.service@tfvaluemart.com.my to make inquiries or file a complaint.
  3. Online form: Customers can fill out an online form on the TF Value-Mart website to make inquiries or file a complaint.
  4. Social media: Customers can also contact TF Value-Mart through their social media channels, including Facebook and Twitter.

When customers file a complaint, TF Value-Mart’s customer service team will investigate and provide a resolution as soon as possible. If the complaint cannot be resolved immediately, the customer will be given a timeline for resolution and regular updates until the issue is resolved.

In addition to these channels, TF Value-Mart has a customer feedback program where customers can share their feedback on their shopping experience. The company also has a loyalty program for frequent shoppers, which offers discounts and other benefits.

Overall, TF Value-Mart is committed to providing excellent customer service and ensuring that any complaints or issues are resolved promptly and effectively.

Malayasia

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Comments (3) on “TF VALUE-MART SDN. BHD. (MALAYSIA)”

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