NSK Trade City Sdn. Bhd. is a Malaysian company that is primarily involved in the wholesale and retail trade of industrial products and machinery. The company was incorporated in 1996 and is headquartered in Shah Alam, Selangor, Malaysia.
NSK Trade City offers a wide range of products, including bearings, belts, chains, motors, pumps, and other industrial products. The company serves various industries, including automotive, construction, agriculture, and mining.
NSK Trade City has several branches and outlets across Malaysia, and it also exports its products to other countries. The company has a reputation for providing high-quality products and excellent customer service.
Overall, NSK Trade City is a reputable and established player in the industrial products and machinery market in Malaysia, with a strong track record of serving its customers’ needs.
Customer services, contact and complaints resolution
NSK Trade City places a high value on customer satisfaction, and as such, the company provides various channels for customers to contact and seek assistance.
For general inquiries, customers can reach out to the company’s customer service hotline at +603-5122 8888, or they can send an email to enquiry@nsktrade.com.my. Customers can also visit any of the company’s branches or outlets for assistance.
In the event of a complaint, customers are encouraged to first contact the relevant branch or outlet to resolve the issue. If the issue remains unresolved, customers can escalate their complaints to the company’s head office by emailing feedback@nsktrade.com.my.
NSK Trade City has a dedicated customer service team that is trained to handle complaints and resolve issues promptly. The company also has a complaint handling policy that outlines the procedures for handling and resolving customer complaints.
Overall, NSK Trade City strives to provide excellent customer service and resolves complaints efficiently to ensure customer satisfaction.