ATA IMS BERHAD (MALAYSIA)

ATA IMS Berhad is a Malaysian-based company that specializes in the design, development, and manufacture of automation equipment and precision components for various industries. The company was founded in 1996 and is headquartered in Selangor, Malaysia.

ATA IMS provides innovative and high-quality solutions to various industries, including semiconductor, automotive, medical, and consumer electronics. Their products and services include automation equipment, precision machining, engineering services, and others.

The company is committed to innovation, quality, and customer satisfaction, and has a team of experienced professionals who work closely with their clients to understand their needs and provide customized solutions. ATA IMS has a strong track record of success and is recognized as a leader in its industry.

In addition to its operations in Malaysia, ATA IMS also has a presence in China and Singapore, allowing them to serve customers across the Asia-Pacific region. The company continues to grow and expand its offerings, with a focus on providing innovative solutions that drive productivity and efficiency for their clients.

Customer services, contact and complaints resolution

ATA IMS Berhad is committed to providing excellent customer service to its clients. Here is the information on customer services, contact, and complaints resolution:

Customer Service:

• ATA IMS Berhad’s customer service team can be reached via phone or email. They are available to assist clients with inquiries and provide support.

Contact Information:

• Phone: +603 5124 8000
• Email: sales@ataims.com.my
• Online Contact Form: https://ataims.com.my/contact-us/

Complaints Resolution:

• If you have a complaint about ATA IMS Berhad’s products or services, you should first contact their customer service team. Explain the issue in detail and provide any relevant information or evidence. ATA IMS will investigate your complaint and work to find a resolution that satisfies you.
• If you are not satisfied with the resolution provided by ATA IMS Berhad’s customer service team, you can escalate your complaint to a higher level of management. Contact the company’s head office and request to speak to a supervisor or manager.
• If you still cannot resolve the complaint, you can seek assistance from relevant regulatory bodies or industry associations in Malaysia. ATA IMS Berhad is committed to working with clients to address any concerns and finding a resolution that meets their needs.