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7-ELEVEN MALAYSIA HOLDINGS BERHAD (MALAYSIA)

Posted on March 26, 2023March 26, 2023 By motimat 2 Comments on 7-ELEVEN MALAYSIA HOLDINGS BERHAD (MALAYSIA)

7-Eleven Malaysia Holdings Berhad is a Malaysian-based company that operates convenience stores in Malaysia. The company was founded in 1984 and is headquartered in Kuala Lumpur, Malaysia.

As of 2021, 7-Eleven Malaysia has over 2,400 stores across Malaysia, making it one of the largest convenience store chains in the country. The company’s stores offer a wide range of products, including snacks, beverages, groceries, toiletries, and more.

In addition to its retail operations, 7-Eleven Malaysia also operates an e-commerce platform called 7Now, which allows customers to order products online and have them delivered to their doorstep. The company also offers a loyalty program called My7E, which allows customers to earn points and redeem rewards.

7-Eleven Malaysia is committed to sustainability and has implemented initiatives to reduce its environmental impact, such as promoting the use of reusable bags and reducing single-use plastics.

Overall, 7-Eleven Malaysia is a well-established and reputable convenience store chain in Malaysia, offering a wide range of products and services to its customers.

7-Eleven Malaysia Holdings Berhad is a prominent convenience store chain in Malaysia, operating over 2,400 stores across the country. Founded in 1984 and headquartered in Kuala Lumpur, the company has established itself as a go-to destination for customers seeking a wide range of products, including snacks, beverages, groceries, toiletries, and more.

The company has also diversified its operations by launching an e-commerce platform, 7Now, which offers online ordering and delivery services. Additionally, the company has implemented sustainability initiatives aimed at reducing its environmental impact, such as promoting the use of reusable bags and reducing single-use plastics.

7-Eleven Malaysia’s commitment to customer satisfaction is evident through its loyalty program, My7E, which offers points for purchases and rewards redemption. The company’s focus on providing quality products, convenience, and excellent customer service has helped it maintain its position as one of the largest and most reputable convenience store chains in Malaysia.

How to complaints if any resolution required

If you have a complaint or would like to report an issue related to 7-Eleven Malaysia Holdings Berhad, you can take the following steps:

  1. Contact 7-Eleven Malaysia Customer Service: The first step in addressing a complaint or reporting an issue is to contact 7-Eleven Malaysia’s customer service department. They can be reached through their website, email, or phone. Be sure to have specific details about the issue or complaint ready when you contact them.
  2. Explain the Issue: Clearly explain the issue or complaint you have with 7-Eleven Malaysia. Provide as much detail as possible, including any pictures or other evidence to support your claim.
  3. Seek a Resolution: After explaining your complaint, seek a resolution. This may include a refund, replacement, repair, or other solution. Be clear about what you want to see happen to resolve the issue.
  4. Follow Up: If you do not receive a satisfactory resolution from 7-Eleven Malaysia’s customer service, follow up with them to ensure that the issue is still being addressed. If necessary, escalate the issue to a higher level of management or seek assistance from consumer protection agencies.

Additionally, if you have witnessed or experienced any illegal or unethical behavior related to 7-Eleven Malaysia, you can report it to the appropriate authorities, such as the Malaysian Anti-Corruption Commission (MACC) or the police.

Here is the contact information for 7-Eleven Malaysia Holdings Berhad:

Customer Service:

  • Phone: 1-800-888-183
  • Email: customer.service@7eleven.com.my
  • Online Contact Form: https://www.7eleven.com.my/Contact-Us

Corporate Office: Level 3, Tower C, Plaza 33, No. 1, Jalan Kemajuan, Seksyen 13, 46200 Petaling Jaya, Selangor Darul Ehsan, Malaysia

Phone: +603 7932 3333 Fax: +603 7932 3332

Website: https://www.7eleven.com.my/

Malayasia

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