Saudi Basic Industries Corporation (SABIC) is a Saudi Arabian multinational chemical manufacturing company. The company’s headquarters are located in Riyadh, Saudi Arabia, and it is one of the largest petrochemical companies in the world. SABIC produces a wide range of products, including chemicals, plastics, fertilizers, and metals.
SABIC is committed to providing high-quality customer service to its clients. The company has a customer service team that can assist customers with their inquiries, complaints, and other concerns. Customers can contact the company’s customer service team through various channels, including:
- Phone: Customers can call the company’s customer service hotline at +966 11 225 8000 during working hours to speak with a representative.
- Email: Customers can also send an email to the company’s customer service email address at sabiccare@sabic.com to request assistance or provide feedback.
- Online Contact Form: Customers can also fill out the online contact form available on the company’s website to submit their inquiries or feedback.
In the event that a customer has a complaint or issue that needs to be resolved, SABIC has a customer complaints resolution process in place. The customer can raise their concern to the customer service team, and the team will investigate the matter and work to resolve the issue in a timely manner. If the issue cannot be resolved immediately, the customer will be informed of the progress and expected resolution time frame. The company aims to ensure that all complaints are addressed satisfactorily and that the customers are treated with respect and fairness throughout the process.
Overall, SABIC is committed to providing excellent customer service to its clients and to addressing their concerns in a professional and timely manner.
Customer services, contact and complaints resolution
SABIC is committed to providing high-quality customer service to its clients. The company has a customer service team that can assist customers with their inquiries, complaints, and other concerns. Customers can contact the company’s customer service team through various channels, including:
- Phone: Customers can call the company’s customer service hotline at +966 11 225 8000 during working hours to speak with a representative.
- Email: Customers can also send an email to the company’s customer service email address at sabiccare@sabic.com to request assistance or provide feedback.
- Online Contact Form: Customers can also fill out the online contact form available on the company’s website to submit their inquiries or feedback.
In the event that a customer has a complaint or issue that needs to be resolved, SABIC has a customer complaints resolution process in place. The customer can raise their concern to the customer service team, and the team will investigate the matter and work to resolve the issue in a timely manner. If the issue cannot be resolved immediately, the customer will be informed of the progress and expected resolution time frame. The company aims to ensure that all complaints are addressed satisfactorily and that the customers are treated with respect and fairness throughout the process.
Overall, SABIC is committed to providing excellent customer service to its clients and to addressing their concerns in a professional and timely manner.
Comment on “SAUDI BASIC INDUSTRIES CORPORATION JSC (SAUDI ARABIA)”