RABIGH REFINING AND PETROCHEMICAL COMPANY JSC (SAUDI ARABIA)

Rabigh Refining and Petrochemical Company (Petro Rabigh) is a joint venture between Saudi Aramco and Sumitomo Chemical Company. The company operates a large refining and petrochemical complex in Rabigh, Saudi Arabia.

Regarding hiring and jobs, Petro Rabigh typically advertises job openings on their website or through job search websites. Interested candidates can apply online by submitting their resume or CV and a cover letter. The company also works with recruiting agencies to find qualified candidates for specific roles.

In terms of customer services, Petro Rabigh has a dedicated customer service team that can assist customers with their inquiries, complaints, and other concerns. Customers can contact the customer service team through various channels, including phone, email, or online contact form. The company also has a complaints resolution process in place to address customer issues and complaints in a timely and satisfactory manner. Customers can expect to be treated with respect and fairness throughout the complaints resolution process.

Petro Rabigh is committed to providing high-quality products and services to its customers while maintaining a safe and healthy work environment for its employees. The company aims to recruit and retain the best talent in the industry and provides various training and development programs to its employees. Petro Rabigh also places great importance on social responsibility and supports various community development projects in the region.

Hiring, jobs, customer services, contact and complaints resolution

Hiring and Jobs:

1. Companies typically advertise job openings on their website or through job search websites.
2. Some companies may use recruiting agencies or headhunters to help find qualified candidates.
3. To apply for a job, candidates usually need to submit their resume or CV and a cover letter through the company’s website or email address.
4. Companies may conduct interviews, background checks, and skill assessments before making a hiring decision.

Customer Services:

1. Companies should have a customer service team that can assist customers with their inquiries, complaints, and other concerns.
2. Customers can usually contact the customer service team through various channels, including phone, email, or online contact form.
3. Companies should have a process in place to resolve complaints and issues in a timely and satisfactory manner.

Contact and Complaints Resolution:

Head Office Address: Petro Rabigh P.O. Box 130 Rabigh 21911 Kingdom of Saudi Arabia

Phone Number: +966 12 659 9111

Email: info@petrorabigh.com

Website: https://www.petrorabigh.com/en/

For specific inquiries or requests, you can also visit the Contact Us page on their website and fill out the online form.

1. Companies should make it easy for customers to contact them through various channels, including phone, email, online contact form, or live chat.
2. Companies should have a complaints resolution process in place to address customer issues and complaints in a timely and satisfactory manner.
3. Customers should be treated with respect and fairness throughout the complaints resolution process.

Overall, companies should prioritize hiring qualified candidates, providing high-quality customer service, and having an effective complaints resolution process in place to ensure customer satisfaction.