SEGI Cash & Carry Sdn. Bhd. is a Malaysian company that operates in the wholesale and retail industry. It offers a wide range of products such as groceries, household items, kitchenware, and electronics, among others. The company operates multiple retail stores across Malaysia.
SEGI Cash & Carry Sdn. Bhd. was incorporated in Malaysia on August 6, 1996. The company’s registered office is located in Petaling Jaya, Selangor. As of my knowledge cutoff in September 2021, the company’s financial information was not publicly available, so I cannot provide up-to-date information on its financial performance.
Customer services, contact and complaints resolution
SEGI Cash & Carry Sdn. Bhd. has a customer service team that can assist customers with their inquiries, complaints, and other concerns. Customers can contact the company’s customer service team through various channels, including:
- Phone: Customers can call the company’s customer service hotline at +603-7845 3232 during working hours to speak with a representative.
- Email: Customers can also send an email to the company’s customer service email address at info@segicnc.com.my to request assistance or provide feedback.
- Online Contact Form: Customers can also fill out the online contact form available on the company’s website to submit their inquiries or feedback.
- Social Media: SEGI Cash & Carry Sdn. Bhd. is also active on social media platforms such as Facebook and Twitter, and customers can send messages to the company’s official social media accounts to seek assistance.
In the event that a customer has a complaint or issue that needs to be resolved, SEGI Cash & Carry Sdn. Bhd. has a customer complaints resolution process in place. The customer can raise their concern to the customer service team, and the team will investigate the matter and work to resolve the issue in a timely manner. If the issue cannot be resolved immediately, the customer will be informed of the progress and expected resolution time frame. The company aims to ensure that all complaints are addressed satisfactorily and that the customers are treated with respect and fairness throughout the process.