Shiprocket Reviews, Feedback, Complaints, Report, Hiring, Salary, Opportunities, Franchise and Contact

Shiprocket is a popular shipping and eCommerce logistics software in India. Here are some of its services, pros, and cons:

Services:

• Multi-Carrier Shipping: Shiprocket provides access to multiple shipping carriers in India, including BlueDart, Delhivery, FedEx, and more, allowing businesses to choose the best carrier for their shipping needs.
• Shipping Automation: Shiprocket offers automated shipping solutions, including label generation, real-time tracking, and automated return management, streamlining the shipping process for eCommerce businesses.
• Courier Recommendation: Shiprocket offers a feature that recommends the best courier service based on the package weight, size, and destination.

Pros:

• Multiple Shipping Carriers: Shiprocket offers access to multiple shipping carriers, which allows businesses to choose the best carrier for their shipping needs.
• Automated Shipping: Shiprocket provides automated shipping solutions, reducing the time and effort required to manage shipping for eCommerce businesses.
• Affordable Pricing: Shiprocket offers competitive pricing, making it a cost-effective solution for small and medium-sized businesses.

Cons:

• Limited International Shipping: Shiprocket’s shipping services are primarily focused on domestic shipping within India, with limited options for international shipping.
• Limited Carrier Integration: While Shiprocket provides access to multiple shipping carriers, it doesn’t offer integration with all major carriers in India.
• Technical Issues: Some users have reported technical issues and glitches while using Shiprocket’s software.

Overall, Shiprocket is a solid shipping and eCommerce logistics software that offers multiple shipping carriers, automated shipping solutions, and affordable pricing. However, it may not be the best fit for businesses with extensive international shipping needs or those that require integration with specific shipping carriers.

Here is the contact information for Shiprocket:

• Website: https://www.shiprocket.in/
• Phone: 011-41187611 (Mon-Sat, 10am-7pm IST)
• Email: support@shiprocket.in

Shiprocket is a privately held company, so they do not publicly disclose their financial or statistical data. However, the company has reported strong growth since its inception, and as of 2021, they claim to have processed over 30 million shipments for 100,000+ sellers across India.

Supply chain management	Transportation	Freight forwarding	Warehousing
Inventory management	Logistics management	Third-party logistics (3PL)	E-commerce logistics
Last-mile delivery	Customs clearance	Freight consolidation	Reverse logistics
Cross-docking	Intermodal transportation	Shipping documentation	Freight brokerage
Freight tracking	Load optimization	Order fulfillment	Distribution

Shiprocket has received mixed reviews from customers, with both positive and negative feedback. Some customers have praised the company for its affordable pricing, user-friendly platform, and efficient shipping services. Others have reported issues with delayed or lost shipments, technical glitches with the platform, and poor customer service.

To address customer complaints and feedback, Shiprocket has a dedicated customer service team that can be reached via phone, email, or through the “Support” section on their website. The company also offers a comprehensive knowledge base and FAQ section on their website to help customers troubleshoot common issues.

If you have a complaint or feedback for Shiprocket, you can contact their customer service department by phone at 011-41187611 (Mon-Sat, 10am-7pm IST), email at support@shiprocket.in, or through the “Support” section on their website. It’s important to provide specific details about your issue or feedback to help the customer service team resolve your inquiry as quickly and effectively as possible.